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Accessibility statement for online plea

This accessibility statement applies to the website available at https://onlineplea.cjscp.org.uk/

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This website is run by HM Courts and Tribunals Service (HMCTS). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

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How accessible this website is

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. There are no known accessibility issues within this service.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (https://www.equalityadvisoryservice.com/)

Contacting us by phone or visiting us in person

Find out how to contact us using the contact details above.

Technical information about this website's accessibility

The Ministry of Justice Crime Programme is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we're doing to improve accessibility

Our previous independent audit was carried out using WCAG 2.0 standards. Since then, we have carried out internal accessibility tests to WCAG 2.1 standards and plan to integrate automated accessibility testing (PALLY and similar testing) into our code releases. We will be commissioning an external accessibility audit against WCAG 2.1 before its next review in spring 2023.

Preparation of this accessibility statement

This statement was prepared on April 2019. It was last reviewed on 26 May 2022.

This website was last tested against WCAG 2.1 on 7 April 2022. The test was carried out by our internal development team. We tested all pages and journeys for the service.

The service was previously audited against WCAG 2.0 externally by the Digital Accessibility Centre (DAC) in February and May 2018.