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Privacy policy

This privacy policy explains why we collect your personal data and what we do with it. It also explains your rights and how to enforce them.

Who manages this service

This service is managed by Her Majesty’s Courts and Tribunals Service (HMCTS), which is an executive agency of the Ministry of Justice (MoJ).

The MoJ is known as the data controller for data protection purposes. The MoJ personal information charter explains how the MoJ processes personal data

As part of the MoJ, HMCTS is responsible for deciding how your personal data is used and for protecting the personal data you provide.

More information about using this service is in the terms and conditions.

Why we collect your personal data

We collect your personal data to:

  • enable your plea to be processed
  • set an appropriate time to pay should a fine be imposed
  • administer justice
  • meet legal requirements
  • make improvements to this service

Our staff use your personal data to meet legal requirements and for the administration of justice. They work in the UK and your data is stored in the UK.

Types of personal data we collect

The personal data we collect includes:

  • your name, address and contact details
  • your email
  • your telephone number
  • your address
  • other personal information you provide in your plea submission
  • National Insurance number
  • your financial information relating to your means
  • your Driver Number

Using your data

As part of your plea online you’ll be asked to provide your email address. This is to enable us to provide you with confirmation that we have received your plea.

We may ask for your permission to use your email address to send you emails using GOV.UK Notify. This system processes emails only within the European Economic Area until the point where emails are handed over to the email provider you use.

We use cookies to collect data that tells us about how you’re using this service.

We only process personal data that is relevant for meeting our legal obligations and for the administration of justice.

We necessarily process personal data for the purposes of the administration of justice and supporting the independent judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently.

Storing your data

We store your data on secure servers. We have strict controls over how and why your data can be accessed. By submitting your personal data, you agree to this.

Sharing your data

Any personal financial information sent to us is not shared with the Prosecutor but all information is shared with the court and may also be used for the purposes of enforcing any financial penalty imposed.

If you contact us and ask for help with a service you are using, your personal data may be shared with the Good Things Foundation. This is a company who we have partnered with to offer face to face support.

In some circumstances we may share your data for example, to prevent or detect crime, or to produce anonymised statistics.

We use Google Analytics to collect our website statistics. This anonymous website usage data is shared with Google.

As in all criminal cases, some information will be available to the press and public on demand, unless a reporting restriction is applied or the court decides otherwise. If you want to know how the data you provide is used, please visit:

Your rights

You can ask:

  • to see the personal data that we hold on you
  • to have the personal data corrected
  • to have the personal data removed or deleted (this will depend on whether the information is required to administer justice)
  • that access to the personal data is restricted (for example, you can ask to have your data stored for longer and not automatically deleted)

If you want to see the personal data that we hold on you, you can make a subject access request ( This request goes to the MoJ as data controller.


Write to us: Disclosure Team, Post point 10.38, 102 Petty France, London, SW1H 9AJ

You can ask for more information about:

  • agreements we have on sharing information with other organisations
  • when we are allowed to pass on personal information without telling you
  • our instructions to staff on how to collect, use or delete your personal information
  • how we check that the information we hold is accurate and up-to-date

You can contact the MoJ data protection officer, by:

How to complain

See our complaints procedure if you want to complain about how we’ve handled your personal data.

Write to: Post point 10.38, 102 Petty France, London, SW1H 9AJ


You can also complain to the Information Commissioner’s Office if you’re not satisfied with our response or believe we are not processing your personal data lawfully.